Best Western Waukesha Grand

Nice hotel. Fairly easy to find. Denny's right across the street. Heater worked well. Beds were comfortable. Enough amenities in the room. Vending machine down the hall was great for snacks. Excellent breakfast with enough choices for everyone. We had the pool and jacuzzi all to ourselves. Would stay there again. Front desk reception was friendly and helpful.

The pool floor was like glass. Everyone trying not to fall walking on it. Should put out fresh breads not use ones from the day before. So dry. The room was nice and clean. Stayed 6 nights and had to ask for clean towels, more shampoo and conditioners.

Kellie at the front desk was AMAZING! She had such great customer service and was super accommodating. She helped our group with an early check in that helped us out so much. She knew how to run a staff amongst a busy time.

NA didnt eat...

Breakfast was excellent and thank you for the extra baby bed you had everyone was great and nice. Each time we would come down front desk people would talk to us and ask if we need anything. Poop was nice and cleaned.